Help
The questions we are actually asked.
Does it renew automatically?
No. The term ends on the date agreed. It only continues if you ask it to.
How do I cancel?
In writing, and the cancelling page sets out exactly what happens and when. There is nothing to phone up and argue about.
Do you have a UK phone number?
Not yet. Support is in English over WhatsApp on the international number in the footer. We would rather write that down than imply a UK landline that does not exist.
Can I change plan part-way through?
Yes. Message us and we will adjust the difference over the time remaining. There is no penalty for moving from Basic to Premium 4K.