Setting it up
Three steps and no engineer. If it does not go smoothly we will walk through it with you on WhatsApp.
Before you start
- A steady connection. For high quality a cable beats Wi-Fi.
- The device you want to watch on, switched on, with access to its app store.
- The details from your order confirmation.
The three steps
- Check the connection. If other video already stutters, fix that first — no service compensates for it.
- Install a player. From the device's own store.
- Enter your details. Every device you activate counts towards your limit.
If the picture stutters
It is usually the home network rather than the service. Try the same thing on your phone using mobile data: if it plays cleanly there, the problem is the Wi-Fi.